Before each groom we welcome you to our private consultation area and offer you a complimentary tea or coffee. Here we understand your dogs and carry out full assessment on the condition of their fur/ coat as well as a general health check.
We like to give our pooches ample time when they are with us. Every dog is different and this is why we like to spend the first 5 minutes prior to the groom building a relationship with your dog in order to make them feel comfortable while they are in our space. In this time they are given treats, offered water and have a little play with our toys. Our groomer here learns quickly about boundaries they may have, uncomfortable areas or trigger sounds that they may be sensitive to.
Once in the bath, we make sure to only use the best products for your dog in order for them to have a relaxed experience. All our products our Vegan, and free from harsh chemicals such as alcohol, parabens, soap and dyes. Our shampoos, conditioners and facials are all Leaping Bunny certified by Cruelty Free.
In the second wash we focus on getting all the goodness of the shampoo massaged deeply into the skin. The massage teaches your dog to feel safe in our hands, valued and welcomed. A silent communication of trust happens here, where a deeper level of understanding of and bonding is created between groomer & pooch.
We know all dogs aren't a fan of the dryer so we always assess their behaviour towards our dryers in order to make sure we use the right setting so that we don't stress your little pooch through this part of their groom. Breaks in between are also provided as well as water breaks to keep them hydrated.
All our groomers are City and Guild qualified with years of experience which is why we are confident to style your dog in the way that you'd like. With a relaxed and calm approach our groomers are able to carry out your requests. To finish of the groom we will let you choose from 3 different fragrances to let your dog have a unique scent when finished.
Your nearest station is Highbury & Islington and only a 3 minute walk!